Get Connected Package
Get Connected Wi-Fi Internet Router
Super strong Wi-Fi to connect your devices
Internet Access
Always on reliable internet access
Delivery to your door
Delivery within 2-3 days by courier.
Get Connected Package
Contract Free Broadband
You only pay for the month ahead.
No landline, engineer visits or cables
Plug the Get Connected Router into a mains power supply & your connected to the internet.
UK based Customer Support
Our Hartlepool based team are waiting to help you.
Get Connected Community Broadband
A not for profit project
Broadband should be available to everyone and for an affordable price.
Back in 2018 Hartlepower a community company based in Hartlepool began research into how to make this possible.
The research continued and the project grew momentum wth a fantastic collaboration of organisations including, The Joseph Rowntree Foundation, RCVDA, High Tide Group, The Wharton Trust and The Better ConNEcted campaign initiative.
In December 2020 the project connected it’s first homes in Hartlepool, providing broadband to shielding residents and giving them access to their families via video call.
The Get Connected Project officially launched in January 2021, providing each customer with a broadband internet router with Wi-Fi to connect devices.
Get Connected Community Broadband
How does it work?
Unlike normal broadband we use the same network that mobile phones connect to.
Providing there is a reasonable 4G mobile signal available in your area the Get Connected router can be plugged into a mains socket and will instantly provide an Internet Wi-Fi signal for devices to connect to.
This means you can be connected in the time it takes us to deliver your router - usually 2-3 days.
Get Connected Community Broadband
Cost and Contract
You pay for the Get Connected Router and 30 days of internet access. Thats it.
No contract or credit check.
After this you only pay for your internet access each month and can stop it at anytime.
Get Connected Partners
Lead delivery partner. In 2018 they began researching different broadband options and have since been instrumental in bringing together the project partners and launching the first not for profit community broadband project in Teesside.
Strategic partner & stakeholder. The Get Connected Project is one of many support initiatives within The Hartlepool Action Lab.
RCVDA have developed and supported the project since it's inception. They have provided valuable community insight and will be delivering the service in Redcar.
Get Connected Partners
The Annexe is a community organisation with a difference, ran by the Wharton Trust in the Dyke House area of Hartlepool they are strategic partners and have provided much needed project oversight and guidance.
Our technology partners and solution designers. High Tide have developed all of the projects systems from scratch and have provided invaluable knowledge and expertise.
Better ConNEcted imagines a North East where digital inclusion is a right enjoyed by all. They want people to have the skills, technology and internet to access goods, services and information online, in order to close the digital divide. Their team have been advocates of the Get Connected Project since it began.
Get Connected Partners
Local Trust is a place-based funder supporting communities to transform and improve their lives and the places they live. Creating fair access to the internet is a priority for communities, and key to addressing multiple disadvantages. Local Trust are advocates of Get Connected as a resource communities can draw in order to help residents to access the internet.