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How Does It Work?


How does it work?

Get Connected is a contract free broadband service.


Unlike normal broadband we use the same network that mobile phones connect to.
Providing there is a reasonable 4G mobile signal available in your area the Get Connected router can be plugged into a mains socket and will instantly provide an Internet Wi-Fi signal for devices to connect to.
This means you can be connected in the time it takes us to deliver your router - usually 2-3 days.

On signing up you pay for :

  • The Get Connected Wi-Fi Router

  • Internet Access for the month ahead

  • Delivery

On the 28th of the month we will charge you for your next months Internet Access.

You can and are free to cancel your monthly subscription at anytime, but we would of course prefer to speak to you before that happens. So please do get in touch!

When does my service start?

That’s totally up to you and to keep things easy we’ve made two delivery options:

  • Standard – you receive your router on or before the 1st of the month and service starts on the 1st of the month.

Your next bill will be on the 28th.

  • Express – you receive your router within 2-3 days and your service starts immediately.

You will still receive a bill on the 28th.

What if I order on the 28th, 29th, 30th or 31st ?

You will be charged as a Get Connected Standard customer and would receive your router on or before the 1st of the month.

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